Click here to print this window  
Contract Extension FAQ
1. What is a contract extension?
2. Am I eligible for a contract extension?
3. If I am an existing Nextel customer, can I get a new Sprint PCS phone?
4. My Sprint account is a business account. Am I eligible to take advantage of these contract extension offers?
Q. What is a contract extension?
A. Contract extensions (also known as "upgrades") are the best way to get a great deal on a new phone without switching carriers. Nextel will subsidize your new phone purchase if you extend your contract, depending on your eligibility and the length of time that you extend your contract.
Q. Am I eligible for a Nextel contract extension?
A. Not all existing Nextel customers qualify for contract extensions.
  Nextel sets threshold rules as to who is eligible for a contract extension.
  In order to be eligible for our exclusive Nextel contract extension offers:
- You must have maintained continuous service on the existing Nextel phones being upgraded today for the last 22 months
- You must subscribe to a $34.99 or higher Nextel service plan
- Your account must be in good financial standing and without late fees
- You agree to extend your existing contract with Nextel for an additional 24 months
  Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer's usage history, payment record, previous phone replacement, etc.
Q. If I am an existing Nextel customer, can I get a new Sprint PCS phone?
A. Yes you can. To do so, place an order for a new Sprint PCS line of service - not a contract extension. Enter your Nextel account information at the bottom of the Options Page where it says, "Switch my existing wireless number".
Q. My Nextel account is a business account. Am I eligible to take advantage of these contract extension offers?
A. "Business accounts" are able to take advantage of our contract extension offers only if they are individually-liable (if you pay your own bill).